Shipping policy

Shipping Policy

Last updated: February 13th, 2026

At Vyntage, each print is produced to order and carefully packaged to ensure it arrives in perfect condition.

Order Processing

All prints are made to order.

  • Production time: 3–5 business days

  • Orders are processed Monday through Friday (excluding holidays)

  • You will receive a confirmation email once your order has shipped

During peak seasons, production times may extend slightly.

Shipping Methods & Delivery Time

Shipping times vary depending on your location and selected shipping method at checkout.

Typical delivery estimates:

  • United States: 3–7 business days after production

  • Canada: 5–10 business days after production

  • International: 7–14 business days after production

Delivery times are estimates and not guaranteed.

Packaging

Unframed prints are:

  • Rolled carefully in protective paper

  • Shipped in rigid, crush-resistant tubes

Framed prints are:

  • Wrapped with protective corner guards

  • Secured in reinforced packaging to prevent damage

We prioritize protection and presentation equally.

Shipping Costs

Shipping rates are calculated at checkout based on:

  • Order size

  • Weight

  • Delivery destination

Any applicable taxes or customs duties for international orders are the responsibility of the customer.

Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Damaged or Lost Packages

If your order arrives damaged:

  1. Contact us within 7 days of delivery

  2. Include clear photos of:

    • The outer packaging

    • The damaged print

    • The shipping label

We will resolve the issue promptly.

If your package appears lost in transit, please reach out and we will assist with next steps.

Returns & Exchanges

We want you to feel confident in your purchase.

Return Window

Returns are accepted within 30 days of delivery.

Return Shipping

  • $10 flat rate return shipping

  • No restocking fee

Final Sale Items

Final sale items are not eligible for return.

To initiate a return, please contact us with your order number and reason for return. Items must be returned in original condition and packaging.

Refunds are issued to the original payment method once the return is received and inspected.